Shipping Policy
Standard and Express Shipping
1. We use reputed courier shipping for USA through USPS and for other countries through Shiprocket which deliver parcel within 18-24 business days.
2. Express Shipping is done with Fedex, UPS or Skynet which deliver parcel within 5-7 workding days.
3. Make sure to mention the complete address details and your phone number for swift delivery, Jewellery From Jaipur (Juhi Jewels) will not be held responsible for non delivery if address is wrong.
4. If you think that courier company has wrongly updated the order as delivered or has not delivered the order, please let us know within 4 days of your expected date of delivery. We will liaise with courier company to provide you the proof of delivery.
5. Once the shipment is handed over to shipping company, no modification can be made to the order. Any change in delivery address or specific delivery instructions would be accepted only if courier company is able to entertain these.
Charges and Payments
1. The shipping charges are dependent on destination country and the weight of the shipment. The applicable shipping charges will be displayed to you while you place the order.
2. All the duties to be paid for export from India would be borne by Jewellery From Jaipur (Juhi Jewels). Any import duties or local duties levied at destination would be borne by the recipient of the shipment. These duties are directly to be paid to the delivery boy or the country customs.
3. The actual amount charged on your account / card might differ than what is shown at the time of transaction due to difference in exchange rate applied by us and your card issuing company / payment gateway and surcharges applied by these.
Q.Does Jewellery From Jaipur (Juhi Jewels) deliver internationally?
A.Yes, Jewellery From Jaipur (Juhi Jewels) does deliver throughout the world.
Q. What is the estimated delivery time?
A. If the item is in stock, it will be delivered in 14-21 days from the order date. While most items are delivered in 14-21 days, there are a few designs that may be delivered in 21-24 days.
Q. How will the delivery be done?
A. We send all packages via reputed couriers such as USPS, Royal Mail ,etc.
Q. How do I track my shipment?
A. Jewellery From Jaipur (Juhi Jewels) uses only reputed couriers. We notify our customers via a shipment confirmation email within 24 hours of dispatching the product(s). This shipping confirmation email will have the couriers’ tracking number and the link for tracking.